Shipping policy
Shipping Policy
Last Updated: July 2026
Thank you for shopping with Austina Obscure. We appreciate your support.
Many of our products are made to order through trusted printing and fulfillment partners. Because of this, shipping times may vary depending on the products you purchase.
Digital Products
Digital products, including eBooks and downloadable content, are delivered immediately after purchase.
No physical item will be shipped for digital purchases.
If you experience any issues accessing your download, please contact us and we'll be happy to assist you.
Books
Paperback books are professionally printed and fulfilled through Lulu.
Processing Time
Most book orders are printed and prepared for shipment within 2–5 business days.
Shipping Time
Shipping times vary based on your location and the shipping method selected during checkout.
Most U.S. orders arrive within 5–10 business days after production.
Tracking information will be provided once your order has shipped whenever available.
Apparel & Merchandise
Apparel and select merchandise are fulfilled through Printful.
Processing Time
Most items are produced within 2–5 business days.
Shipping Time
Most U.S. orders arrive within 3–7 business days after production.
Delivery estimates may vary during holidays or periods of high order volume.
Orders Containing Multiple Products
If your order includes books, apparel, merchandise, or other products fulfilled by different partners, your items may arrive in separate packages and on different dates.
This is normal and does not mean part of your order is missing.
International Shipping
International shipping is available for many products.
Delivery times vary by destination.
Customers are responsible for any customs duties, import taxes, VAT, or additional fees required by their country.
Incorrect Shipping Information
Please verify that your shipping address is correct before placing your order.
We are not responsible for packages delivered to an incorrect address provided during checkout.
Orders returned due to an incorrect or incomplete address may require additional shipping charges to be reshipped.
Lost or Delayed Packages
Once an order has been shipped, it becomes the responsibility of the shipping carrier.
If your package appears lost or significantly delayed, please contact us. We will gladly assist you in working with the carrier to resolve the issue.
Shipping Delays
While we strive to meet all estimated delivery times, occasional delays may occur due to weather, holidays, carrier disruptions, or increased order volume.
We appreciate your patience and understanding.
Questions
If you have any questions regarding your order or shipping, please contact us at:
Email: austinaobscure@gmail.com
We will respond as quickly as possible and do our best to help.